Got a question about how we cover sweepstakes casinos, spotted something that needs updating, or want to flag an issue with a listing? This page explains the best way to reach us and what we can (and can't) help with.

How to reach the team

The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods can mean a slightly longer wait. Please include as much detail as you can — for example, which operator or page you're asking about — so we can look into it properly.

What we can help with

  • Corrections or updates to information on our list of sweepstakes casinos, including welcome offers, eligible states, or terms that have changed
  • Suggestions for operators we haven't covered yet
  • Feedback on your own experience signing up or redeeming Sweepstakes Coins at a listed site
  • General questions about how the sweepstakes model works or how our rankings are put together

What we can't help with

We're an independent research and comparison resource, not a customer support desk for any operator. If you have an issue with an account, a redemption request, identity verification, or a payment on a specific platform — Crown Coins, SplashCoins, Casino.Click, or any other site listed on atmospheir.com — you'll need to contact that operator directly through their own support channels, since we don't have access to individual accounts and can't intervene in disputes.

Likewise, we can't offer legal advice on whether a particular sweepstakes casino is permitted in your state. Availability changes as operators and states update their positions, so always check the operator's own terms and your state's current rules before signing up. If you're weighing up how much time or money to spend on these platforms, our Responsible Gambling page has resources worth reading first.

Before you write in about a listing

Because sweepstakes casino terms — welcome bundles, eligible states, redemption thresholds — can change without much notice, we periodically re-check the details behind our rankings. If you've noticed something that looks out of date on any offer in our lineup, from higher-ranked names like Crown Coins and SplashCoins down to newer entrants, let us know which detail and where you saw it. That kind of tip helps us keep the page accurate for everyone else researching the same options.

Other places to look first

A few questions come up often enough that we've already answered them elsewhere on the site:

  • Curious who's behind Social Casino and how we approach reviews? See About Us.
  • Want to understand the site-wide rules on how we present these platforms and offers? Check our Terms and Conditions.
  • Concerned about play habits, budgeting, or when to take a break? Visit Responsible Gambling for support resources.

A note on what Social Casino is

Social Casino is an independent comparison and information resource covering sweepstakes and social casinos in the US. We don't operate any of the platforms we list, we don't process payments or redemptions, and we don't guarantee results on any game. Our job is to help readers compare offers, understand the dual-currency sweepstakes model, and find the details — eligible states, age requirements, redemption thresholds — that matter before signing up anywhere.

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